Privacy Policy

Last updated: 27 March 2026

1. Introduction

Welcome to Goodseva. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

We collect the following types of information:

  • Personal identification information (name, email, phone number)
  • Business information (company name, GST, address)
  • Vehicle and driver information (for carriers)
  • Location data (for GPS tracking)
  • Transaction and payment information
  • Usage data and analytics

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process transactions and payments
  • Facilitate load matching and bidding
  • Provide real-time tracking and updates
  • Send notifications and communications
  • Improve our platform and services
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including encryption at rest (AES-256) and in transit (TLS 1.3), secure authentication, and regular security audits. Payment processing is handled by trusted 3rd party payment gateways that maintain compliance with industry security standards.

5. Data Sharing

We may share your information with:

  • Other platform users (shippers and carriers) as necessary for transactions
  • Payment processors for transaction processing
  • Service providers who assist in our operations
  • Law enforcement when required by law

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser.

8. Contact Us

If you have questions about this privacy policy or your data, please contact us at:

Email: privacy@goodseva.com
Address: 103, Vishnu Plaza, Swathi Avenue, D K Road, Ameerpet, Hyderabad-500016, Telangana